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Build your own agent
Today's consumers expect to have engaging, personalized conversations. Agent OS makes it easy and fast to build an AI agent that engages customers on behalf of your business.
- Grounded with your brand, knowledge and processes
- Capable of sophisticated, multi-step workflows
- Able to securely access external systems
- Self-supervising and able to stay on-brand
Define your brand, knowledge and goals
Your AI agent acts as an extension of your company, enabling you to deliver authentic, engaging customer experiences.
Your company's voice and tone
From tailored greetings to predefined behaviors, agents personalize every interaction.
Your knowledge and expertise
Ground your agent with your knowledge and processes for instant, creative responses.
Your goals and guardrails
Assign goals and objectives while ensuring your agent stays on-topic.
Connect AI to your entire business
Knowledge retrieval
AI agents understand when and where to locate information, from account information to order history, Q&A documents to corporate policies.
Real-time action
AI agents can take action on behalf of your customers via secure, real-time integrations to your systems of record.
Orchestrate across multiple systems
Agent OS breaks down high-level goals and processes into smaller steps, and coordinates access to resources needed to solve a given task.
Data governance and privacy
Protect your data and maintain compliance.
Your data is your own
Agent OS enforces strict data separation between customers. Information is stored in your own, private workspace.
Private data stays private
Agent OS detects and masks customers' personal information (PII), ensuring their privacy and data integrity.
Train your agent – and nothing else
Your data will never be used to train models for use by anyone other than you for your AI agent.
Secure integration
Agent OS secures AI access across your systems, complete with checks, access controls, and business logic.